“Richard has been engaged by Pure Storage to provide key professional services for some our largest and most complex customers. Richard’s role has been to drive an awesome customer experience through a technical account management engagement.
Richards level of professionalism, technical knowledge, diligence and no-fuss approach to the role has ensured the highest levels of service and seamless service.
It has been a real pleasure and benefit having Richard on the team.”

“Richard has worked with me in the roll of Service Account Manager at one of our largest customers for the last 9 months, and I would recommend him highly. Richard is the quiet achiever. He’s always looking for ways things can be improved. If there’s a problem to fix, or a process to improve, he just gets on and does it. Richard represents a safe pair of hands and is a trusted advisor to all those he supports.”

“I’ve worked with Richard in the past and found his technical knowledge to be very comprehensive. He also has an excellent capability to focus on the business objective of the project. When a recent project was going to make a large investment in server infrastructure, we wanted to be confident in the performance of the storage component (a potential bottleneck). Richard’s thorough analysis and advice helped us to feel confident in our selection and to further refine the configuration of the system with the vendor. The system is now in operation and performing well, and the client is very happy with the end result.”

“Katherine would have to be the most level headed and practical engineer I have worked with. Her advice is always worth listening to. She combines that attitude with an extensive experience of systems and solving peoples problems.”

“I have been working closely with Richard at Monash University on a number of HPC compute and storage projects over the past 3 years. Richard is a very dependable and knowledgeable IT professional with an excellent understanding of complex IT environments and their overall dependancies. In addition, Richard has a good business acumen and understanding of the market forces.”

“Katherine is a very soft spoken highly talented professional with abundance of technical talent. she is quick to grasp the clients needs and very flexible to deal with. With a quite sense of humour and freindly approach she is great to work with. She is a very good leader and leads a group of professionals easily. Amazing turn around time for deliverables, she is a project manager`s dream resource. I will endevour to have many Katherines in my team and will gladly work with her in the future.”

“Our research team received more appointments from leading vendors than we had ever imagined before talking to Richard. This was done in the shortest possible time, in a very friendly and easy going manner. Richard is the facilitator to have for reaching the right people in ICT vendor space here.”

“Katherine Lim has a demonstrated broad knowledge of all aspects of IT systems and an impressive in-depth understanding of Linux, Solaris and several other platform technologies and this makes her very valuable both in project and BAU work. Katherine knows the difference between engineering and hacking and all her work shows a thorough engineering approach to design and problem solving.”

“Richard is an extremely talented individual with strong technical leadership, good business sense and broad knowledge across many facets of IT. He adapts to any opportunity with ease demonstrated by the diverse roles he’s undertaken over the years. A team player who has no issue sharing knowledge and views but also an individual who just gets the job done with little or no supervision. What also impressed me about Richard was his pleasant and easy going nature. A person you’d love to have on your team.”

“Extremely committed to delivering a complete solution, Richard has been instrumental in architecting enterprise solutions for the University that meet both the customers needs and the businesses needs. ”

“Richard and I worked together at Monash University. Richard is truly an inspiration to everyone he comes in contact with. The breadth and depth of his knowledge is always admired by his subordinates, peers and superiors.

When you couple that knowledge with an uncanny ability to clearly articulate and apply it to business problems, you have a set of enviable qualities that any employer would pay the earth for.

It is for those reasons that I give my whole-hearted, unequivocal endorsement of this fine Gentleman.”

“Richard is a very experienced and knowledgeable engineer who I recommend very highly. Richard is easy to talk to and deal with, talks to people at all levels in terms they understand, has no problems explaining things to anyone at any level when required and in a very patient manner. Richard would be a very valuable asset to any business.

Richard is also very dependable, clever, funny, helpful, effective and efficient.”

“Richard is a genius. He is very good in his area and is very well informed. His skills in design of IT systems is amazing. He has been the key person in system design & architecture in my key projects. Above all he is agood friend and very down to earth. Always like to have Richard in my teams.”

“As a procurement professional, I was not very savvy with server & IT infrastructure technologies. Richard helped me understand what is involved with IT infrastructure and explained to me in layman terms. He has guided me through various difficult situations in relation to the technologies and he has always been to go to man for me. He has an excellent eye on details and knows exactly what he tells. Richard is a thorough professional and his work ethics are exemplary. Richard is great asset to his team and I enjoy working with him.”

“Richard is an extremely capable and driven individual who is focused on getting the job done. He has excellent knowledge over many disciplines and is able to analyse and assess the issues and design and architect the optimal and most cost effective solution.”

“For more than 3 years I’ve had the privilege of working beside Richard and I can heartily attest to his technical leadership and dedication. Richard’s technical skill and judgment are thorough and sound and he has thus become the go to guy to numerous people who seek his considerable expertise to provide optimal infrastructure solutions. His breadth of knowledge and experience in systems is outstanding and his interest in HPC saw him involve intensively in the Monash compute grid from the outset which was a very important project for the organisation to ensure a cutting-edge infrastructure in the global arena. Richard’s dedication to his work is impressive, carrying out his responsibilities in a very forthright manner and I have no doubt he is a strong asset whatever he does.”

“Richard is basically one of the best techies I have met. Can learn and do pretty much anything to do with computers and IT and infrastructure knowledge is very impressive. Has excellent people skills - very rare for such a switched on systems guy.”

“Richard has been a key member of the Shared Services Data centre and Managed Server team, his knowledge both technical and of the University has been a major contributor to the success of the technical design and also the solution. Richard possesses a keen eye for detail with the envious in depth technical knowledge that I have seen many crave but few achieve.
He is a selfless person who believes in the greater good of people and the advancement of technology and society, this is a rare talent and insight for an engineer, but then Richard is not your average engineer.
I find myself with feelings of pride and admiration in having this opportunity to get to know Richard and work closely with him for the benefit of the University community.
I do not generally provide many recommendations but I have decided that Richard is one individual who should be recognised for all that he brings to Monash University and the teams he interfaces with. The architecture for Monash’s eResearch HPC is a wonder that really has to be experienced, and thinks to Richard’s dedication and ability to understand what is really needed to fulfil today’s and the futures research HPC requirements will see Monash remain a leading light within the research community world wide.
Again it is my great pleasure to be able to provide a recommendation for someone as humble yet key to HPC and many other facets of the ICT community at Monash University.”

“There aren’t many people that can be like Richard. He is highly knowledgeable about everything in IT. He is articulate and knows exactly what he wants and understands his user’s needs. He works very well under pressure and sometimes goes out and beyond. He cannot sleep of an evening, unless he accomplishes what needs to be done. I highly recommend him to any organisation.”

“Richard is a very talented individual and well regarded both inside Monash University and also in the wider IT community. Richard has been a customer of mine for over a year and his passion for the job and technical expertise is fantastic. He has a strong rapport with his management and well regarded by his colleagues. Richard always strives for the best outcomes for his organisation. I would consider Richard to be an asset to anyone whom he may work for.”

“Richard’s technical knowledge is unparalleled. He is an excellent team leader, mentor, technical architect and colleague. He continues to amaze me in his ongoing commitment to his work and that of others around him. Regardless of his obvious preference for all things Solaris, he remains platform-agnostic and always recommends the best solution for the problem at hand. Richard continues to demonstrate exemplary business acumen and strives to achieve the best for the organisation at all times.”

“Richard is a passionate and a dedicated individual who is a great asset to the project team and to his peers as a whole. Richard is a positive role model at Monash and has set a bar of excellence for other technical staff to aspire to! In saying this, Richard has still taken the time to mentor other project staff (and sometimes the project manager!). Richard has outstanding knowledge of the marketplace as a whole. He has clearly differentiated himself as Sun Solaris expert amongst other things here at Monash. I highly recommend Richard.”

“Richard is a very talented engineer and well regarded as one of the primary systems engineers at Monash University. I worked with him over 2 years within the ITS Division. He has a strong rapport with senior management and well regarded by his team of staff. He is the “go to” guy for problems other engineers can’t solve.”

“In our time working together, Richard has proven to be a reliable and absolutely brilliant systems engineer. Highly skilled, dedicated and easy to work with, his knowledge and experience across hardware infrastructure design and implementation proved to be an invaluable asset to the team. He is able to perform under enormous pressure, and is capable of dealing with technical, human and political aspects of a project. I highly recommend Richard to any organization looking to add experience, competence and technical proficiency to its ranks.”